Client projectEnglish Customer Support
Softlico
English customer support for a digital agency specializing in web development, software development, digital marketing, and related digital services.
Client Need
Softlico needs dependable English-language customer support to handle day-to-day enquiries from businesses interested in its digital services while keeping communication clear, professional, and responsive.
What HelloClixo Does
HelloClixo supports Softlico as an external customer support partner, handling English-language enquiries and follow-up so the agency team can stay focused on web development, software delivery, digital projects, and business growth.
What We Manage
- English-language customer enquiries
- Initial questions about Softlico services
- Contact-form and general business enquiries
- Customer communication and follow-up
- Routing technical or commercial requests to the relevant Softlico team
Value for the Client
- Consistent English communication for prospective and existing clients
- Faster handling of routine customer enquiries
- Clear handoff of technical and commercial requests
- More time for the Softlico team to focus on development and project delivery