Store Manager
Keep day-to-day store operations moving with the responsibilities you choose to delegate.
HelloClixo can manage agreed e-commerce store tasks such as product listings, catalogue updates, digital stock information, returns, exchanges, refunds, disputes and promotions. The exact responsibilities and package price depend on the scope, workload and store setup agreed with each client.
Modular store management. Agreed responsibilities. Shopify and other e-commerce environments.
A scope built around your store
Choose the store-management responsibilities you actually need.
Store Manager is not one fixed package of tasks. A client may need help with a single operational area or several connected responsibilities. The scope and price are defined according to what HelloClixo will manage, the workload involved and the store environment.
- Product listings
- Product catalogue management
- Digital inventory and stock updates
- Returns and exchanges
- Refund operations
- Dispute management
- Promotion management
- Day-to-day store administration
The final combination of responsibilities is agreed with the client before the service is delivered.
Product listings and catalogue
Create and maintain listings from the products and information you provide.
HelloClixo can create product listings and maintain existing catalogue information when the client provides the products to be listed and the information or assets required for the work. Product hunting and product sourcing are not part of Store Manager.
Listing and catalogue work can include
HelloClixo manages the agreed listing and catalogue work; the client remains responsible for deciding which products are offered and for providing the products or source information needed for listing.
- Creating product listings
- Adding or editing product titles
- Adding or editing product descriptions
- Updating prices
- Managing supplied variants such as sizes or colors
- Adding or updating client-provided product images
- Organizing collections or categories
- Updating product SEO fields where applicable
- Activating or deactivating products when instructed
- Correcting and maintaining existing product information
Digital stock management
Keep store stock information updated from the operational data available.
HelloClixo can update digital stock quantities, availability and related store information using data supplied through the client's agreed workflow, such as information provided by the client, warehouse or store system.
Store Manager does not include physical stocktaking or responsibility for physical warehouse inventory. HelloClixo manages store information based on the data available through the agreed workflow.
- Store stock updates
- Availability and status changes
- Updates based on supplied operational data
Post-purchase operations
Manage agreed return, exchange, refund and dispute workflows according to client policy.
HelloClixo can carry out selected post-purchase operations when they are included in the Store Manager scope. These actions follow the client's policies, authorization rules and agreed procedures.
Post-purchase operations
HelloClixo does not independently define return, refund or dispute policies and does not have unrestricted authority to issue refunds or make decisions outside the agreed client rules.
- Returns
- Exchanges
- Refund processing
- Order follow-up related to returns or refunds
- Dispute workflow support
- Reviewing available order and customer records
- Preparing agreed dispute information
- Escalating cases that require client judgment
Promotion management
Apply approved promotional changes inside the store.
When promotion management is included in the agreed scope, HelloClixo can implement store changes based on the client's campaign instructions and approval.
The client retains control over pricing and promotion strategy. HelloClixo implements the agreed operational changes.
- Discount-code setup
- Sale-price updates
- Promotional collections
- Campaign-related product visibility
- Scheduled promotional changes where supported by the store setup
Work inside your existing store
Manage the agreed tasks in the e-commerce environment your team already uses.
HelloClixo can work directly inside a client's Shopify admin when the required access is provided. Store Manager support can also be scoped for other e-commerce environments depending on the platform, available access and workflows involved.
Shopify administration
Agreed Store Manager responsibilities can be performed directly within the client's Shopify environment when appropriate access is provided.
Other e-commerce environments
Support for another platform can be evaluated according to its setup, access requirements and the tasks the client wants to delegate.
Client-controlled access
The client determines the access permissions and retains control over store policies, commercial decisions and approval rules.
Defined around your requirements
The service and price depend on the responsibilities you delegate.
Store Manager is scoped according to the operational work required rather than assuming every client needs the same package.
The final Store Manager package and price are defined after the required responsibilities and workload have been agreed.
- Responsibilities selected
- Expected workload
- Frequency of updates
- Store platform and setup
- Access requirements
- Operational procedures
- Approval rules
- Ongoing or defined-period support
Store Manager FAQ
Questions about delegating e-commerce store operations.
01Do I have to use every Store Manager service?
02Can HelloClixo create product listings?
03Does Store Manager include product hunting or product sourcing?
04Can HelloClixo manage stock?
05Can HelloClixo manage returns, exchanges and refunds?
06Can HelloClixo manage disputes?
07Can HelloClixo manage promotions?
08Do you only work with Shopify?
Define the store tasks you want HelloClixo to manage.
Tell us which store responsibilities you want to delegate, the platform you use and the expected workload. We can use that information to define the Store Manager scope and package.